Reviews 2023
Erica F
"What a wonderful experience at Creative Hair Design! Cheryl was so kind and knowledgeable, and patiently helped me try on different styles and colors. Having a one-on-one appointment and her undivided attention made this an easy, stress-free experience. I highly recommend them."
Molly M
"Excellent selection and service!"
LeAnn T
"We LOVED this place! Alissa and Brian were tremendously helpful and kind in helping us even though our appointment booking didn't go thru online!! Alissa SO sweet, knew EVERYTHING about wigs and toppers, how to style, clean, store them, etc. Tons of hair pieces to pick from! We came from out of town to shop here and would do it again, definitely!!!"
Carole L
"Alissa was fantastic! She was so professional, friendly, helpful, knowledgeable, and sweet. I had complete confidence in her and their products. Walked out with a hair toppers that I love!"
Brooke F
"After going through cancer and chemo therapy and losing my hair, after a few months I was ready to get a wig. I tried some online ones and was never satisfied. Today I went in and met with Brian and he walked me through so many options and was honest about what he thought for me. He never pressured me to buy one and also gave me some curve balls that I never would have tried on my own and ended up loving. I left with two wigs and all the goodies. He was so nice and helpful. I would 100% recommend this place and him!"
Kimberly D
"The stylists go above and beyond at Creative Hair Design making sure their customers are more than happy with their experience. I love the hair pieces I purchased from them and wear them all the time!"
Elizabeth N
"I never write Google reviews, but I can't say enough good things about this store and the caring, compassionate care that they provide! After a complete hair loss in 48 hours due to a new chemo drug I was on, I was desperate to find a place I could feel good about my looks again. My hair stylist recommended Creative Hair Design to me and within 72 hours after my hair loss, I was in the store choosing a wig that looked like my previous hair style. The staff ( I worked with Brian) is amazingly experienced and took the time to make me feel special and educated in wig care and placement. It's been over a month and I have purchased two more wigs from this wonderful store. Alissa and her staff are highly recommended!"
Lori K
"I had an issue with my wig and they contacted me right away. Cheryl was so knowledgeable and helpful. She explained everything and was so nice! I left with a different type of wig and was extremely satisfied! Thanks again Cheryl and Creative Hair design!! I highly recommend them."
Sheena C
"I had the best experience! I am new to the alternative hair universe, and honestly was really nervous. It is by appointment only so you have the undivided attention of their staff and so others don't walk in while you are having your consultation. That really relieved some stress and pressure for me. I worked with Cheryl. She is spectacular. She really listened to what I wanted and was able to match me with something absolutely perfect. I am over the moon and will most definitely be back."
Holly F
"Had an amazing experience with Cheryl! She was very knowledgeable and patient with trying on different wigs. She took the time to explain the differences between the wigs, how to put one one as well as the at home care of the wig. We drove 2 and 1/2 hours to this store and it was worth it!"
Reviews 2022
| August 2022 |
"We had an amazing experience with Joyce! We felt very welcomed and it was instantly clear that Joyce was knowledgeable, helpful, and honest. She answered all of our questions with details, listed our options, and helped us find the perfect merchandise we were looking for. I was EXTREMELY pleased with the service we received from Joyce at Creative Hair Design. I would 10/10 recommend her and this establishment to anyone in need of their services!"
| May 2022 |
"Sara and Joyce at CHD in Hastings go above and beyond to make sure you are feeling amazing and satisfied with your results. I personally know them both and they are very compassionate and caring individuals. There products are top quality and the service is excellent. They truly make a difference in peoples lives which is why they keep getting returned customers."
| April 2022 |
"Wonderful place! Great selection but I really felt comfortable as this was my first time getting a topper! Thank you Joyce and Sara, great service!"
| March 2022 |
"I was looking for a wig before I started chemo treatments. I'm so amazed by the wig choices now and how real the wigs look compared to one I got 12 years ago. I looked into several options (online and local stores) before I found Creative Hair Design. Other places wanted a fee for a consultation and did not have nearly the selection of wigs to try on as CHD. Everyone we worked with was so helpful (even the owner who seemed highly involved with this location remotely). They helped me find the perfect wig. The initial one I wanted was on backorder for a while. They pulled out all the stops and ordered in a similar wig in a whole range of colors that they knew I was considering. I have to say I liked the ones they ordered in for me even more than what I had originally picked out. I can't recommend this place enough! My husband was along for all the visits and was equally impressed with the service here. Thank you for making this experience so much better than it would have been!"
| October 2022 |
"What a warm welcoming place! The staff took the time to fit me with a new amazing look. They took the time to explain all my options and have so much knowledge. I highly recommend the Roseville location. Will be back in the future! Thank you!"
| September 2022 |
"I never write reviews, but I can't say enough great things about this store and the caring, compassionate care that they provide! After a complete hair loss in 48 hours due to a new chemo drug I was on, I was desperate to find a place I could feel good about my looks again. My hair stylist recommended Creative Hair Design to me and within 72 hours after my hair loss, I was in the store choosing a wig that looked like my previous hair style. The staff (I worked with Brian) is amazingly experienced and took the time to make me feel special and educated in wig care and placement. It's been over a month and I have purchased two more wigs from this wonderful store. Alissa and her staff are highly recommended!"
| June 2022 |
"I've purchased several "hair helpers" from Creative Hair Design. My first wig purchase was very emotional. The staff was incredibly kind, compassionate, and knowledgable! I've sent MANY people to Creative Hair Design for hair help!
| June 2022 |
"Had an amazing experience with Cheryl! She was very knowledgeable and patient with trying on different wigs. She took the time to explain the differences between the wigs, how to put one one as well as the at home care of the wig. We drove 2 and 1/2 hours to this store and it was worth it!
| May 2022 |
"I found Creative Hair Design on-line over 9 months ago. I frequent the store in Roseville. The store looks immaculate and has so much to choose from it can be over-whelming. The owner, Alissa goes above and beyond to help you achieve the look you are after. I love that they also offer weekend hours because I work all week. Sheryl has been working when I have had my consultations on the weekend and is marvelous in every aspect. Creative Hair Design is all around a great experience!"
| April 2022 |
"I had the best experience! I am new to the alternative hair universe, and honestly was really nervous. It is by appointment only so you have the undivided attention of their staff and so others don't walk in while you are having your consultation. That really relieved some stress and pressure for me. I worked with Cheryl and she is spectacular. She really listened to what I wanted and was able to match me with something absolutely perfect. I am over the moon and will most definitely be back."
| March 2022 |
"First time at CHD (Roseville)! Supporting my mom who is undergoing chemotherapy. We had Cheryl for the appointment and she couldn't have been more welcoming, wonderful and knowledgeable. Highly recommend!"
| February 2022 |
"Absolutely incredible, the experience is welcoming and because of the appointment system you get a nice amount of time to figure out what works for you. Very knowledgeable and helpful no matter if it's your first time or your tenth. Have a good variety of price ranges.
Recommend them highly."
| January 2022 |
"I cannot recommend Creative Hair Design enough! As a woman in my 20s, losing my hair has brought up plenty of emotions. Being able to have a 1:1 appointment in the privacy of Creative Hair Design was such a comforting experience, filled with compassion.
The whole experience was fun, informative, and left me with a whole new level of confidence. I can't wait to go back next year to pick out my wedding wig!"
| October 2021 |
"After visiting another salon and being told that there are supply issues with pretty much all hair products due to covid, and a 6 month wait for what we were looking for, I made an appointment with Brian at CHD. We have an event coming up and needed a solution ASAP. While meeting with Brian he assured us that one way or another he would get us taken care of by our upcoming event. I had my doubts because we had a tall order, but Brian came through for us and within a week of meeting him, he had product in hand and called us to come in. You guys I’m absolutely blown away, the fit is perfect, the color matches absolutely perfectly and he did an amazing job with the cut/style. Thank you Brian for going out of your way to help us out!"
| 2019 |"Wow! What an awesome shop with tons of different options for people with hair loss or thinning hair. I was greeted and treated with the utmost respect and kindness. It isn’t easy having hair loss and you feel embarrassed and very unattractive. Well Creative Hair in Hastings is the place to go to feel pretty again. Sara was the sweetest, she took her time and showed me multiple hair pieces and styles. She made you feel so comfortable which is super important. I met the owner as well. The whole group of ladies that run the store are amazing. I will be going back to have Sara help with other hair pieces as well as a cut. I am so happy I found this place in Hastings. You will feel like a new woman."
"Sara made my mother in law's wig buying experience so relaxed. She has recently been diagnosed with cancer and her biggest worry was how she would look when she lost her hair. Sara helped us find a wig that looked so natural and took a huge burden off my mother in law's shoulders. She helped me again on Christmas Eve when I found out my mother in law had to shave her head and I wanted to get her a cap to keep her warm. One last gift to help make her feel good and Sara was able to open the shop for a short time for me to give another gift that meant so much. I can't tell you how much this meant for both of us. Thank you."
"Joyce M was the kindest person to assist my cousin in selecting the perfect wig! Her handling of a delicate cancer situation yet making picking out a wig a fun event was greatly appreciated. Her personal card with gift cards was a closing meaningful touch."
| 2018 |
"I am remiss in writing a review for Creative Hair Design. If they were available, I'd fill in 10 stars! My first wig was purchased over 3 years ago when a shoulder replacement became necessary. At that time my hair was thinning so much that I was forced to make a decision to look at wigs for two reasons. First of all, the quality, variety of styles and color or your wigs are endless. I never dreamed I would walk out of the store wearing my first wig after my first visit. Your professionalism, sensitivity, and service are exemplary. For all those reasons, I will never go any where else to replace my wigs. I often receive such nice compliments on my hair, and when I tell people I'm wearing a wig they are shocked. In fact last summer at a graduation open house, a woman surreptitiously took a picture of the back of my short hair style, because she liked it so much but was too shy to ask if she could have a picture of my beautiful haircut from the back. So, thank you to Sara and the entire staff at Creative Hair Design for all you do to make your patrons feel comfortable and so completely happy wearing their new hairstyles."